Beware of Counterfeit

Beware of counterfeit products trading off of the valuable goodwill of the WACACO® brand.  Like many companies that have expended years and enormous resources in carefully developing brand recognition, Wacaco products are being unlawfully imitated and sold at inferior quality through unauthorized channels, and usually at drastically reduced prices. These inferior knockoffs, while not always easy to detect, are not produced by or for Wacaco Company Limited or under its control.  Accordingly, these products do not meet Wacaco Company Limited’s quality standards and are not covered by Wacaco Company Limited’s warranty.  The only way to ensure that you are purchasing genuine Wacaco products covered by Wacaco Company Limited’s warranty, is to avoid buying from unauthorized retailers.

Owner of multiple engineering patents, design patents and trademarks worldwide, we intend to vigorously investigate those who manufacture or sell counterfeit Wacaco products and take action against counterfeiters as appropriate to protect the value that the WACACO® brand has come to represent.

REMINDER: IF YOU HAVE ANY QUESTIONS CONCERNING THIS ISSUE, PLEASE CONTACT OUR CUSTOMER SERVICE AT SUPPORT@WACACO.COM

We appreciate your help in maintaining the integrity of the WACACO® brand.